Shipping policy
At Born To Be, we are committed to providing you with exceptional service and delivery options to make your shopping experience enjoyable and hassle-free. Please read our shipping policy carefully to understand our shipping process and options.
Shipping Rates:
- Free shipping on orders above £75 for UK customers and €130 for International customers.
- For orders below this amount, a shipping fee of £4.99 will be added for UK customers and €9.99 for International customers.
- Duties and taxes for International orders are not included in the shipping fee.
Processing Time:
- All orders are processed within 1-2 business days, excluding weekends and holidays.
Delivery Time:
- Delivery time for UK orders is estimated to be 2-4 business days from the date of shipment.
- Delivery time for International orders is estimated to be 5-7 business days from the date of shipment.
- Delivery times may vary depending on the shipping location, shipping method, and customs clearance procedures.
Order Tracking:
- Once your order has been shipped, we will provide you with a tracking number via email.
- You can use this tracking number to track your package online and stay up-to-date on the delivery status of your order.
Returns:
- If for any reason you are not completely satisfied with your purchase, you may return it to us within 30 days of receipt for a refund or exchange.
- Please see our Returns Policy for more details.
Contact Us:
- If you have any questions or concerns regarding our shipping policy or your order, please feel free to contact us at info@borntobewear.co.uk.
- Our customer service team is always happy to assist you.