Refund policy

At Born To Be, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it to us within 30 days of receipt for a refund or exchange.

Standard Policy:

• All returns must be in their original condition, with all tags attached and packaging included.
• The item(s) must be unworn, unwashed, and free of any damages or signs of wear.
• Returns must be received within 30 days of the original purchase date.

Return Shipping:

• Return shipping costs are the responsibility of the buyer.
• We recommend using a trackable shipping method and purchasing shipping insurance to ensure the safe and timely delivery of your return.

Refunds:

• Once we receive your return, we will process a refund to your original payment method.
• Refunds will be issued for the cost of the item(s) returned, minus any shipping or handling fees.

Exchanges:

• If you would like to exchange your item(s) for a different size or color, please contact us at info@borntobewear.co.uk to initiate the exchange process.
• Exchanges will be processed once we receive the original item(s) and confirm that they meet our return policy guidelines.

Contact Us:

• If you have any questions or concerns regarding our return policy or your order, please feel free to contact us at info@borntobewear.co.uk.
• Our customer service team is always happy to assist you.